Privacy and Data Protection Policy

1. INTRODUCTION

At Fundación Solidaria Ecuador, we value and respect the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect the personal data you provide to us when using our websites, apps, self-service kiosks, or other communication systems or channels.

2. DATA CONTROLLER

Name of the entity: Fundación Solidaria Ecuador

Legal Address: The Point Building, Office 1803, Puerto Santa Ana, Guayaquil, Ecuador.

Contact email:

protecciondatos@fundacionsolidariaecuador.org

3. PERSONAL DATA WE COLLECT

We may collect the following personal data when you browse or interact with our website or other channels:

• First and last name

• National ID number

• Email address

• Phone number

• IP address and browsing data (cookies, location, browser type)

• Information provided through contact or subscription forms

4. PURPOSE OF PROCESSING

We collect your data for the following purposes:

• To send institutional information, newsletters, event updates, product and service announcements

• To respond to inquiries or requests made through contact forms

• To manage registrations for events or programs

• To manage promotions, benefits, loyalty programs, and other marketing activities

• To conduct statistical browsing analyses (use of cookies)

• To comply with legal and regulatory obligations

5. LEGAL BASIS FOR PROCESSING

The processing of your data is based on:

• Your explicit consent

• The legitimate interest of Fundación Solidaria Ecuador in fulfilling its obligations Its institutional mission

• Compliance with legal obligations, according to applicable Ecuadorian regulations (Organic Law on the Protection of Personal Data – LOPDP)

6. DATA RECIPIENTS

Your personal data will not be shared with third parties, unless:

• We have your prior consent

• It is required by a competent authority in accordance with the law

• Third-party technological tools are used (for example, for sending newsletters, CRM, or forms) with contracts that guarantee the protection of your data

7. DATA SUBJECT RIGHTS

You have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Delete your data (when applicable)

• Object to its processing

• Request the portability of your data

• Revoke your consent at any time

You can exercise these rights by writing to us at

protecciondatos@fundacionsolidariaecuador.org

8. USE OF COOKIES

Our sites use our own cookies and third parties to improve the browsing experience and traffic analysis. You can accept, configure, or reject the use of cookies from the consent banner upon entering the site.

9. INFORMATION SECURITY

Fundación Solidaria Ecuador applies appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration.

10. DATA RETENTION

Your data will be retained only for as long as necessary to fulfill the purpose for which it was collected or while an institutional or contractual relationship exists. Afterward, it will be deleted or anonymized, as appropriate.

11. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will be published with the corresponding update date.

12. SUPERVISORY AUTHORITY

If you believe your rights have not been respected, you may file a complaint with the Personal Data Protection Authority of Ecuador, the Superintendency of Personal Data Protection.

13. EFFECTIVE DATE

These Privacy and Data Protection Policies are effective from November 21, 2025, and will remain in effect until a new version replaces them.

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